The qualification is primarily aimed at practitioners who work directly with clients, disseminating information, advice and some level of guidance. Candidates will be working with information that is often interpreted by others, usually working within some clear guidelines.

• Gain a high level of skill in a short space of time
• Enhance your career prospects and maximise your efficiency at work
• Learning is made easy as the training is computer based with hands on exercises and supported by high quality workbooks
• The workbook is yours to keep thus providing a source of reference after the course has finished
• Learn at your own pace with flexible study times (including evenings and weekends)
• Training in a comfortable and relaxed environment
• The opportunity to be awarded a BEST Training Diploma
  
• The opportunity to be awarded a nationally recognised qualification

The Advice & Guidance NVQ level 3 is made up of 6 units (3 mandatory and 3 optional).

Mandatory Units:

• Establish communication with clients for advice and guidance
• Support clients to make use of the advice and guidance
• Review own contribution to the service.

Optional Units:

• Develop interactions with advice and guidance clients
• Interact with clients using a range of media
• Assist advice and guidance clients to decide on a course of action
• Prepare clients through advice and guidance for the implementation of a course of action
• Assist clients through advice and guidance to review their achievement of a course of action
• Negotiate on behalf of advice and guidance clients
• Liaise with other services
• Enable advice and guidance clients to access referral opportunities
• Provide and maintain information materials for use in the service.
• Facilitate learning in groups
• Ensure your own actions reduce risks to health and safety
• Ensure your actions contribute to a positive and safe working environment.
• Enable learning through demonstrations and instruction