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Microsoft Office Outlook
2003/2007
Published: January 18, 2006
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Skill Sets
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Exam Skill Standards
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Messaging
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Originate and respond to e-mail and
instant messages
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Attach files to items
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Create and modify a personal signature
for messages
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Modify e-mail message settings and
delivery options
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Create and edit contacts
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Accept, decline, and delegate tasks
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Scheduling
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Create and modify appointments, meetings,
and events
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Update, cancel, and respond to meeting
requests
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Customize Calendar settings
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Create, modify, and assign tasks
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Organizing
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Create and modify distribution lists
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Link contacts to other items
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Create and modify notes
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Organize items
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Organize items using folders
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Search for items
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Save items in different file formats
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Assign items to categories
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Preview and print items
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